Navigating busy airports like Boston Logan International Airport for the first time can feel a bit tricky, but there is no need to worry! You have found the right place where you will get everything related to Southwest Airlines BOS Terminal. This user-friendly guidebook will help you simplify your travel experience. From discovering your assigned terminal to checking in for your flight and even finding a great spot to grab a bite, we have got you covered. Moreover, if you need directions or information about special assistance, this manual will be your trusty travel buddy.
Keep reading to understand everything you need to know before your flight takes off.
At Boston Logan International Airport, passengers flying with Southwest Airlines should find their way to Terminal B for arrivals and departures. Whether you are beginning your journey or just arriving, Terminal B offers plenty of ways to enjoy your time. With a variety of dining options, shops, and spots to relax, your experience at the terminal can be just as memorable as your trip. Be sure to arrive early at Southwest Airlines Boston Logan Airport Terminal to take advantage of everything available to you fully.
Knowing which terminal to go to is just the beginning of a smooth travel. You will need clear directions and an idea of key areas within the terminal to navigate easily. The table below offers essential details about Southwest Airlines and Boston Logan Airport, helping you connect with staff and find your way without any hassle.
Airport Address | East Boston, MA 02128, United States |
Southwest Airlines Check-in | Terminal B |
Southwest Airlines Arrival Terminal BOS | Terminal B |
Southwest Airlines BOS Terminal Departures | Terminal B |
Airport Code | BOS |
Opening Hours | open 24/7 Everyday of the Year. |
IATA Code | WN |
ICAO Code | SWA |
Ticket Counter Hours | Daily 24 Hours |
Contact Number | +18002356426 |
Official Website | www.southwest.com |
Manage Southwest Bookings | https://www.southwest.com/air/booking/ |
Southwest Online Check-in | https://support.southwest.com/ |
Official YouTube | www.youtube.com/user/NutsAboutSouthwest |
Official Twitter | twitter.com/SouthwestAir |
Official Facebook | www.facebook.com/SouthwestAir |
Official Instagram | www.instagram.com/southwestair |
Have trouble or questions while flying with Southwest from Boston Logan Airport? No need to stress! The Southwest Information Desk is here to help you every step of the way. The staff at the counters have all the resources you need to quickly address your concerns and ensure a smooth and enjoyable travel experience. Just let them know what you need, and they will take care of the rest.
Flight Reservations | Pet Travel | Flights Cancellation |
Entertainment Options | Deals and Offers | Seat Selection |
Managing Flights | Baggage Allowance | Passports or Visa |
Medical Aid | WiFi | Wheelchair |
Check-in | Travel Documents | Infant Travel Policy |
Flight Status | Unaccompanied Minor | Airfare Refunds |
Seat Upgrades | In-Flight Meals | Name Change Policy |
To guarantee the best possible seat for your flight with Southwest Airlines, it is recommended to reserve your spot ahead of time. You can do this easily by visiting the Southwest Airlines counter in Terminal B at Boston Logan Airport or by booking online. Flyers can choose from a range of seating options, including extra legroom or window seats, to ensure your journey is both relaxing and tailored to your needs.
Make your travel experience even smoother by checking in ahead of time with Southwest Airlines. You can check in online through their website, or if you prefer online mode, you can visit the check-in counters or kiosks at BOS Airport. Be sure to have your travel documents ready to speed up the process and receive your boarding pass, ensuring a hassle-free start to your trip.
When traveling from Southwest BOS Terminal, understanding luggage policies is essential. Visit the Southwest Airlines service counter at BOS Airport for any luggage-related inquiries, including carry-on and checked bag information. The friendly staff can help clarify size and weight limits, baggage fees, and rules for special items so you can travel prepared without surprises or stress.
Southwest Airlines understands that travel plans can change unexpectedly. If you need to cancel or modify your ticket, you can easily do so at the service counter or by managing your booking online. With a flexible cancellation policy, Southwest provides peace of mind in case of emergencies, and they will also inform you about any potential refunds.
Treat yourself to a more comfortable flight by upgrading to a premium class with Southwest Airlines. You can request an upgrade at the customer service desk at Southwest Airlines Boston Logan Airport Terminal or simply do it online in a few easy steps. Upgrading gives you added benefits like extra comfort, priority service, and additional amenities to make your flight even more enjoyable.
If you notice any spelling mistake in your name on your Southwest Airlines ticket, there is no need to worry. The airline’s customer service team at the BOS terminal can assist you in correcting any mistakes. It is important to address any name issues as soon as possible to avoid delays during check-in or boarding. Just make sure to bring your identification documents for a smooth correction process.
Once you have finished your pre-flight tasks and gone through security, you will find plenty of dining options ready to satisfy your hunger. With a variety of places to eat, from quick bites to delicious meals, there’s something for everyone at the Southwest Terminal. So, enjoy your favorite meal before your flight.
Restaurant Name | Opening Hours |
B.GOOD | 4:30 AM – 30 minutes prior to last departure |
Berkshire Farms Market | 60 minutes prior to first departure – 30 minutes prior to last departure |
Cisco Brewers | 8:00 AM – 30 minutes prior to last departure |
Dunkin’ | 60 minutes prior to first departure – 30 minutes prior to last departure |
Dunkin’ (Pre-Security) | Open 24 hours |
Kelly’s Roast Beef | 5:00 AM – 30 minutes prior to last departure |
Legal Sea Foods | 5:00 AM – 30 minutes prior to last departure |
Lucca | 5:00 AM – 30 minutes prior to last departure |
N.e. MKT | 4:00 AM – 30 minutes prior to last departure |
Not Your Average Joe’s | 5:00 AM – 30 minutes prior to last departure |
OTTO | 60 minutes prior to first departure – 30 minutes prior to last departure |
Peet’s Coffee & Tea | 60 minutes prior to first departure – 30 minutes prior to last departure |
Pei Wei | Monday – Friday: 6:00 AM – 30 minutes prior to last departure, Saturday & Sunday: 9:00 AM – 6:00 PM |
Potbelly Sandwich Shop | 60 minutes prior to first departure – 30 minutes prior to last departure |
Sam Adams Brewhouse | 8:00 AM – 30 minutes prior to last departure |
Starbucks | 60 minutes prior to first departure – 30 minutes prior to last departure |
Stephanie’s | 60 minutes prior to first departure – 30 minutes prior to last departure |
Temazcal Cantina | 8:00 AM – 30 minutes prior to last departure |
TICO | 60 minutes prior to first departure – 30 minutes prior to last departure |
At Southwest Airlines Boston Logan Airport Terminal, travelers will discover a variety of shops featuring everything from last-minute items and stylish clothing to beauty products and duty-free bargains. Take a look at the list of retail stores in the table below!
Boston Tops | Hudson |
FuelRod | Fifth & Sunset |
Dufry – Duty Free |
Traveling to and from the airport is simple and affordable due to the range of transportation options available. Whether you choose a ride-share, catch a bus, or opt for a taxi, you will choose according to your needs at the most affordable rates.
Transportation Options | ||
Logan Express | Ride Apps/ Uber/Lyft | Biking |
Public Transportation | Taxi & Limos | Car Share |
On-Airport Shuttle | Car Rentals | Bus Locator |
Private Bus Services | Pickup and Drop-off |
If you prefer to drive to the airport in your own car, you will find convenient parking options ready to meet your needs. With several lots available, you can park your vehicle securely, and the daily rates are quite reasonable. If you are unsure about the parking process, you can easily check the fees online before your trip or ask a friendly staff member for assistance. They would be happy to help you book your parking space!
Parking | ||
Terminal Parking | Economy Parking | Frequent Parking Programs |
If you have lost your belongings while at the Southwest Airlines BOS Terminal, you will be glad to know there is easy help available. Boston Logan Airport has a lost-and-found service for items misplaced within the airport, and there are no fees for this service. However, if you lost something at the TSA checkpoints, on the plane, or in areas managed by U.S. Customs and Border Protection, you will need to reach out to those specific authorities for assistance.
At the Southwest Airlines Boston Terminal, your travel experience is designed to be easy and enjoyable from beginning to end. With a variety of few more amenities aimed at your comfort, the terminal ensures that all your needs are met, making every aspect of your journey smooth whether you are starting a new adventure or returning home.
Mobile Money ATM | AA Credit Union ATM | Kidport | Mobile Money ATM |
Parking Pay Station | Bank of America ATM | Nursery-Mamava | Parking Pay Station |
Pet Relief Area | Cash to Credit Machines | Nursing Room | Bars |
Check-in Kiosk | SmarteCarte | Classic Shoe Shine | Water Filling Station |
MBTA Ticket Machine | Baggage Claim Office | Hydration Station | MBTA Ticket Machine |
WiFi Service | Family Amenities | Pharmacies | Showers |
Parking Options | Assistance Desks | Duty-Free Shop | Wheelchair Facility |
Cafes | Washrooms | Vending Machines | Santander ATM |
Car Rentals | Citizens Bank ATM | Charging Stations | Ground Transportation Services |
With this guide, finding your way around Southwest Airlines Terminal at Boston Logan Airport will be a breeze. You have gathered all the important information you need for a smooth experience. If you still have questions or need extra help, the staff is always ready to assist you and provide the support you need. Enjoy your journey!
Yes, you can check your bags at the Southwest Airlines counter located in Terminal B.
Southwest Airlines operates out of Terminal B for both arrivals and departures at Boston Logan Airport.
Southwest Airlines Terminal B is well-connected with several transportation options, including taxis, rideshares, buses, and the Logan Express shuttle service.
BOS International Airport has multiple parking options. Be sure to check availability and rates online before your trip.
Yes, currency exchange services can be found in Terminal B. Look for signs or ask at the information desk for assistance.
Yes, Terminal B offers a variety of dining choices, from quick bites to sit-down restaurants, so you will have plenty to choose from.
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